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Serenity Villas
9.6 Over forventning basert på 10 anmeldelser


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Serenity Villas

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9.6 basert på 10 anmeldelser
Service og Ansatte
Valuta for pengene
Viser 1-10 (Total 10)

United KingdomUnited Kingdom
19 August 2020
Fantastic service from start to finish. We were provided with recommendations and all the info we needed before our trip. The villa itself is clean and spacious, pool is great, host was absolutely fantastic, everything was explained to us and communication was prompt. As a group of 6, we felt very secure in the villa and were all equally surprised with how great the stay was. Fridge was filled for us before we came and all household amenities were readily available. Couldn’t have asked for a better service. Highly recommend!

20 October 2019
Everything was perfect about our stay. We had both villas, clean and perfect for 14 people all together and this was just perfect. Everyone, whatever the age had a ball. Just a small thing, we had two small kids and there are quite a lot of big stairs in and around the gardens so just be careful... might be a bit difficult for people with disabilities.
We also had a chef to cook for us at night that was so friendly and made delicious Cretan food.
I highly recommend also the agency for its professionalism, its responsiveness, and the friendly staff.

20 July 2019
God service og raske tilbakemeldinger. Godt vertskap.

9 May 2018
10 mins walk from the sea, lovely views, great pool and the villa is HUUUUUGE! Much bigger than it looks in the photos. Loads of places to relax. It’s even got a piano. Really classy! Nothing serious. But there were quite a few steps which meant extra caution with kids. The staff, especially the hostess, were brilliant! Super quick to respond and very kind. I really liked that the kitchen had the basic ingredients, like salt, oil, coffee. Really helpful. Stunning villa.

20 August 2017
The Villa was very clean and very well equipped. Nothing was missing and the location is perfect!
The fridge was full of food when we arrived at the house which was very nice!
There is no conformable living room to seat inside the house.
One other point, the mattresses in the houses are not very comfortable.
In general, it was great and the service was outstanding!

28 May 2017
Wunderschöner Strand fußläufig zu erreichen. Keine dichte Bebauung und Blick von der Terrasse aufs Meer. Toller Pool. Es war sehr nett ein Willkommenspaket im Kühlschrank vorzufinden und dazu noch kreischen Spezialitäten! Leider fliegt die Nato an zwei bis drei Tagen mit höllisch lauten Fliegern ab Chania.
Gut wären Mückennetze an den Fenstern. Drei Schlafzimmer sind gut, zwei jedoch als Maisonettezimmer eingerichtet, da schläft man oben unter dem Dach, bei Hitze nicht so angenehm.

30 September 2016
Det er ingen kommentarer til denne anmeldelsen

5 September 2016
The place was great. Very clean and good location. The villa was fantastic, my family and I stayed there for 11 days and we really enjoyed our stay. The local manager is amazing and will always help you when you need it. We would stay again in a heartbeat.

United KingdomUnited Kingdom
20 August 2016
Everything was very good the rep very helpful the view fantastic the pool very nice the villa was very clean and spacious. Overall very civilized we had a great time.

17 July 2016
The houses were just like in the pictures, the location beautiful, with sea view and a 7 minutes walk to the beach. We were 13 people living in both houses, the youths in the stone house, the adults in the villa. Very helpful and service minded staff, the house was clean when we came, cleaned in the middle of the week, and the pool boy came twice the week we stayed. The same families has rented houses before, but never have me met a firm so service minded, house so well equipped. We will absolutely recommend it to anyone. The price is high, but as expected when you divide it in pr. person pr. night.
Tersanas is not in the middle of the world. You have to use taxis or rental car to get to Chania or other attractions, but we also used the two bicycles who are on the estate.
The woman who runs the cafe and rents out chairs at the beach was the most rude person we ever have met in a service position, did not find it necessary to deliver the food we ordered or used 20 minutes to deliver a beer, but you can't have it all...
Both Christina, Maria, and the staff at was absolutely fantastic. The house was the same. We can recommend both to anyone.